How it works
1. Choose one of my services listed on my website.
2. Select Your Size.
3. Email Your Details:
- High-Quality Photo: Send me a high-resolution image of the subject you want painted.
- Size Details: If you opted for a custom size, don't forget to include those measurements in your email.
4. Order Confirmation: After receiving your photo and size details, I'll confirm your order and begin.
5. Delivery: Your watercolour portrait will be hand-painted and shipped to you within 2-4 weeks.
Have any questions or need assistance? Feel free to email me anytime! I'm here to help and answer any queries you may have.
NOTE!
- If I do not receive a photo of your subject within 7 days of your order, I will have to cancel and issue a refund.
- Please ensure that the email address used for payment matches the one you contact me with. If different emails are used, please mention this in your email so I can match your order correctly.
REFUND POLICY
Due to the custom nature of the portraits, I do not accept refunds or cancellations once the order is confirmed.
If the item is damaged however, please contact me within 14 days for a resolution.